Terms and Conditions

Terms and Conditions

PREPAYMENT

33% of the total invoice amount applies initially. The initial payment is due upon booking and must be made by credit card. The remaining balance is due 30 days prior to arrival on all reservations. Monies will be placed in an interest-bearing account.

South Carolina Real Estate Law specifies such interest shall accrue and the signature below releases all interest to Seabrook Exclusives, on this account.

ACCIDENTAL DAMAGE FEE has been included in the reservation and is intended to cover unintentional damages to the property and is non-refundable. This is in lieu of a security deposit. If any damage should occur during the stay, guests must call the office to report the damage to management when it occurs and prior to departure. This fee will cover up to $1500 on a villa, cottage or townhome and up to $3000 on homes. If, for any reason, the damage exceeds $1500 or $3000, guests will still be responsible for any costs exceeding these amounts.

If the guest chooses to not pay the non-refundable flat fee for accidental damage, then a Damage Deposit can be paid instead. The damage deposit on a villa, cottage or townhome will be $1500 and will be $3000 on a home (and some villas). Some exceptions apply.

The ACCIDENTAL DAMAGE FEE does not cover damages to linens.

IF A DAMAGE DEPOSIT IS PAID IN LIEU OF THE FLAT ACCIDENTAL DAMAGE FEE

The damage deposit is due with your final payment. It is refunded by credit card between 21 - 30 days after departure, provided no damage has occurred to the property.

CANCELLATION POLICY FOR HOMES

  • Cancellations made more than 60 days prior to scheduled arrival date are eligible for a full refund of rent/ deposits made. All administrative fees are non- refundable.

  • Cancellation 60 to 30 days prior to scheduled arrival will result in the forfeit of rental deposit. All administrative fees are non-refundable.

  • Cancellation within 30 days of arrival date will result in a full forfeiture of all fees and rent with this exception: if the inventory is successfully re-rented, guests will be eligible for a full refund of rent minus any discounting from advertised rack rate necessary to re-rent. In no circumstance will the rent refund be greater than the original amount paid. All administrative fees are non-refundable.

  • Property changes or changing the length of stay will not result in any refund of rent. This includes but is not limited to early departures.

CANCELLATION POLICY FOR VILLAS

  • Cancellations made more than 30 days prior to scheduled arrival are eligible for a full refund of rent/ deposits made. All administrative fees are non- refundable.

  • Cancellation within 30 days of arrival date will result in a full forfeiture of all fees and rent with this exception: if the inventory is successfully re-rented, guests will be eligible for a full refund of rent minus any discounting from advertised rack rate necessary to re-rent. In no circumstance will the rent refund be greater than the original amount paid. All administrative fees are non-refundable.

  • Property changes or changing the length of stay will not result in any refund of rent. This includes but is not limited to early departures.

CANCELLATION POLICY FOR MONTHLY RENTALS

  • Cancellation 30 days prior to scheduled arrival will result in the forfeit of rental deposit. All administrative fees are non-refundable.
  • Cancellation within 30 days of arrival date will result in a full forfeiture of all fees and rent with this exception: if the inventory is successfully re-rented, guests will be eligible for a full refund of rent minus any discounting from advertised rack rate necessary to re-rent. In no circumstance will the rent refund be greater than the original amount paid. All administrative fees are non-refundable.
  • Property changes or changing the length of stay will not result in any refund of rent. This includes but is not limited to early departures.

TRAVEL INSURANCE

Travel insurance is provided as an option to protect you in the event of unforeseen circumstances requiring cancellation or interruption of your trip. The cost of this coverage is 6.95% of base rental rate, tax and non-refundable fees. It is non-refundable 10 days after purchase. For complete information on the insurance coverage, please visit the Redsky Travel Insurance. Travel Insurance is an optional fee.

ADMINISTRATIVE FEES

All reservations are subject to a non-refundable reservation fee.

EXTREME WEATHER

No refunds will be issued for adverse weather including hurricanes and hurricane evacuation. If a mandatory evacuation is ordered, coverage may be available to travel insurance policy holders. This coverage is afforded per the policy in effect and its conditions.

ARRIVAL

Check-in time begins at 4:00 PM. The 4PM check-in time is not guaranteed.

No rental rate adjustments will be made due to the property not being ready by 4pm. Arrival instructions will be provided upon receipt of final payment and signed Terms and Conditions document.

DEPARTURE

Check out time is 10:00 AM. Any late check outs not approved by our office are subject to an additional charge at the regular nightly rate. All homes and villas are cleaned and inspected upon your arrival/departure.

Your credit card will be charged at a rate not less than $150.00 per hour for unauthorized occupancy. Any requests for early occupancy or late departure must be approved by Seabrook Exclusives property management in advance of your arrival date or 3 days prior to the scheduled departure date.

HOME AND VILLA/CONDO EQUIPMENT

  • All properties are equipped for basic vacation needs. ALL accommodations are privately owned. Properties are furnished and equipped by the Owner. Neither Seabrook Exclusives nor the Owner will be responsible for providing additional furnishings or equipment. Certain areas in each property are locked for the Owner’s use and are NOT available to guests. Guest is responsible for the key return. There will be a minimum $75 charge billed to your credit card on file for each lost key.

  • Linens are provided for the maximum number of guests stated for each home and villa.

  • Kitchen utensils and a starter set of toiletries are supplied.

  • Beach chairs and beach towels are not provided. Do not use home or villa linens as beach blankets.

  • If additional cleaning of the home or villa, or linens and/or carpet are found to be excessively dirty, the reservation will be charged an additional fee.

  • Vehicle Passes are limited to a specific number, based upon available parking spaces at each property.

  • Wi-Fi is provided. Changing the password on the Wi-Fi will incur a $250 charge to the credit card on file. Internet service is provided as a guest convenience but is not an explicit amenity of the property. The service and equipment for the internet is provided by a third party vendor. Seabrook Exclusives cannot ensure your equipment is compatible and properly configured. Seabrook Exclusives has no control over the service provided by these outside vendors. No refunds will be issued due to internet connectivity problems.

  • Not all properties include landline telephones.

  • At the end of your stay it is expected that guests will wash all dishes and return to their proper location; empty the refrigerator; properly bag and remove all trash to proper exterior receptacles; vacuum excess sand and pet hair (if applicable). Additional charges to your credit card will be made if check-out procedures are not adhered to by guests prior to check-out.

  • Seabrook Exclusives is not liable for articles lost or left upon departure.

OCCUPANCY

The number of guests occupying the property must be accurately reflected in your reservation confirmations. Seabrook Exclusives has the prerogative to terminate this agreement and ask guests to vacate without reimbursement if more than the stated number of guests occupy the dwelling.

SOCIAL FUNCTIONS

Parties or social functions (i.e. reunions, receptions, Weddings, etc.) with guests in attendance in numbers which exceed the stated maximum number of persons per rental are specifically prohibited in any rental property. Guests found in violation of this agreement will forfeit any security deposit and will be responsible for any additional restoration charges.

RESTRICTIONS

Motor homes, motorcycles, trailers and/or boats are not allowed.

Please do not re- arrange villa furnishings in any way.

Smoking is not permitted inside any property offered by Seabrook Exclusives. If you or any of your guests are found to be smoking inside a unit you will be asked to vacate the property immediately, forfeiting any remaining rental nights. Your credit card will be charged a minimum of $500.00 if the property smells like smoke. Additional charges may apply if further action is necessary to mitigate damage from smoking.

Parking is only permitted in designated areas. Vehicles must be parked completely on concrete or asphalt. Guests credit card on file will be billed a minimum of $100 per vehicle infraction. If damage occurs to the property due to parking illegally your credit card on file will be billed for repairs. NO parking is permitted on grass, yard, pine straw, or other natural vegetation.

Seabrook Exclusives rents to adults over the age of 25 only. If it is determined through verification of proper identification that a responsible party of at least 25 years of age is not in residence, the entire group will be escorted from the property with the assistance of local authorities if needed. Re-entry to the property will not be allowed and there will be no monetary refund.

PETS

Without exception, no pets are allowed in any property unless specifically designated as pet-friendly and a non-refundable fee is paid. We accept dogs only. ALL dogs must be explicitly approved by Seabrook Exclusives prior to arrival. No exceptions. MOST rental units only permit one dog. Certain breed restrictions apply based on the individual unit rules. NEITHER Seabrook Exclusives NOR THE PROPERTY OWNER WILL BE RESPONSIBLE FOR ANY PROBLEMS, DAMAGE, OR INJURY CAUSED BY ANY PET. PETS ARE NOT PERMITTED ON THE FURNITURE AT ANY TIME. ADDITIONAL CLEANING AND DAMAGE FEES WILL APPLY. A $500 fine in addition to the pet fee WILL apply if any pet is found in a non-pet friendly property. In Addition, If found in violation of this regulation you will be asked to leave, forfeiting any remaining rental nights. If you are unsure of the status of the property PLEASE contact Seabrook Exclusives before confirming this contract. No exceptions, remedies or refunds will be offered for guests found to have a pet in a Non-pet friendly property.

CANCELLATION CLAUSE

Seabrook Exclusives may, at its option, cancel or suspend, in whole or in part, this Rental Agreement for anyone, with or without cause, at its discretion. Including, but not limited to, the following situations a) the failure, refusal, or inability of the guest to pay in accordance with this Rental Agreement for any reason; b) guest breaches any of the terms herein the Rental Agreement; c) It is learned that the Property was reserved at an incorrect amount within 10 days of the signed rental agreement; d) Property becomes unavailable for guest use through the sale of the premises or other circumstances beyond the reasonable control of the rental agent.

PROPERTY AVAILABILITY

Should a property become unavailable for guest use through the sale of the premises or other circumstances beyond the reasonable control of the rental agent, the agent may substitute with the best available, comparable accommodations for the same period.

MAINTENANCE

Seabrook Exclusives makes every attempt to make sure the home or villa you have rented is in good working order when you arrive. If you do encounter a maintenance problem in the home or villa, it will be handled in a timely and professional manner. Seabrook. is not responsible for resort amenities, such as scheduled or unscheduled untimely construction, pool and spa closures, etc. Rental rates will not be adjusted due to any malfunction of equipment, including appliances or air conditioning/heat breakdown, and/or construction occurring at an adjacent property or another unnamed area. Seabrook Exclusives or its Agent may re-enter the rental property at a reasonable time for the purpose of making repairs or for routine maintenance.

Even though all properties are maintained on a regular basis, at times maintenance repairs may be required. Seabrook Exclusives reserves the right to perform maintenance or have an outside vendor perform maintenance at any time during the stay. If the property is pet-friendly, dogs must be secured while the guest is away. Rental fees will not be refunded or reduced due to maintenance at the property rented or at neighboring properties due to construction.

LIABILITY

As a guest of the owner and Seabrook Exclusives, you understand that while using a private or community pool (or spa), you and any guests are swimming at your own risk. In consideration and on behalf of your guests, Seabrook Exclusives and the pool owner are released from any liability or claims arising from injury while using the pool. Seabrook is home to many forms of wildlife including Alligators. Seabrook Exclusives is not responsible for any injury caused by guest’s negligence that may cause injury by any wildlife animal including Alligators. If renting a Property with decks or dock access, Guest agrees to release and indemnify the Owner and Agent from and against liability for injury to the Guest or any member of Guest’s household or guests of Guest to the Property resulting from use of the decks or docks.

FINAL PAYMENT ELECTION

The final payment will be processed 30 days prior to scheduled arrival on your card on file for all reservations. You understand and agree there will be a $15.00 service fee for the use of multiple credit cards. IF paying by check: Final payment will be sent to Seabrook Exclusives to arrive no later than 30 days prior to scheduled check- in. Send checks to 4343 Betsy Kerrison Pkwy, Johns Island, SC 29455 If the final payment is not received 30 days prior to scheduled check-in the credit card on file will be charged. In no case will a personal check be accepted less than 30 days prior to arrival.

I UNDERSTAND AND AGREE TO THE ABOVE TERMS AND CONDITIONS. Guest (to include guest invitees) further agrees to indemnify and save Agent, its employees and property owners, free and harmless from any claim or liability for any loss or damage whatsoever including but not limited to personal injury or damage/loss of property, arising from, related to, or in connection with the rental of the above premises or any rental equipment ordered through Seabrook Exclusives. Seabrook Exclusives reserves the right to refund or refuse rental to anyone.